CCTV is now recognized as the premier tool in the fight against crime and lawlessness, helping to protect homes, work places, private & public spaces of all kinds. Whether viewed ‘live’ by an operator or used to record activity for review at a later time, CCTV video surveillance will ensure that crime against people, theft and vandalism are substantially reduced. If an incident should oc...
For years we've been asking for it and now it's here and there's no going back - HDCCTV has arrived and it's sensational. We have teamed up with market leader Dahua and we have fully embraced their HDCVI technology and the best bit of all - it's the same price as the mid range analogue equipment we've been installing in recent years. Not only is it an amazing leap forward for CCTV but Dahua prod...
Intruder Alarm Systems
Intruder Alarm Systems are generally regarded as the number one weapon in the fight against crime and disorder, helping to protect homes and work places throughout the world. Whether simple door contacts & movement sensors, or high security perimeter protection & dual-path signaling, intruder alarm systems can be tailored for any type of property. metcalfeallen have installations ranging...
Access Control Systems
Access Control Systems are an ever-increasing part of our expanding business. Whether simple door control using a mechanical digital lock or a multi-door, multi-building, multi-site system using local and wide area networks, access control systems can be tailored for any type of site or property. metcalfeallen have installed a wide variety of systems since 1996 and primarily use equipment from P...
Integrated Security Systems
Integrated Security Systems from Metcalfe Allen - Providing Peace of mind by helping protect People, Property, Possessions and Pets. Whether the integration is across a single discipline eg. an access control solution incorporating control panels, card readers and access control cards with printed photo ID or whether the integration is across multiple disciplines such as an access control...
GP Registrar Consultation Recording
Although better known for our security systems, metcalfeallen have for many years been installing GP Registrar Consultation Recording systems in General Practices & Medical Centres for video recording Patient consultations for training and assessment purposes. Older systems, relying on videocassette recorders, were cumbersome to operate and time consuming to edit but the introduction o...
Phone Entry & GSM Entry Systems
Where an access controlled entry point is a long distance from the main property or getting a cable back to the handset is problematic, a telephone or GSM based system could well be the answer. It might be that you have a remote site like a builders yard or stable and would like to know when people visit - one of the key features of this system is that pressing the call button will instigate a ca...
The County & Country Shows in Devon
  Meeting potential customers is, of course, one of the great things about exhibiting at the County and local Shows, however, it is what we learn from those discussions that keeps us up to speed with the ever changing security requirements of the rural community. From the stories we are told, I am rarely surprised by the issues affecting the rural community - from fly-tipping to the the...
Metcalfe Allen Ltd are proud to be members of the FSB (Federation of Small Businesses) and Managing Director Jerry Allen has formerly been involved both locally here in the South West as well as nationally. If you would like to join this fantastic federation of over 160,000 small & medium sized UK businesses, either do so on-line via the fsb website or please get in touc...
Special Offer: Wireless Alarms
Until recently we were concerned about the reliability and performance of wire-free alarm systems - but not any longer. The Enforcer system, manufactured by Pyronix and professionally installed by ourselves, is a high spec and fully featured alarm system. Unlike cheaper DIY wire-free systems, which can seem like glorified car alarms, the Enforcer range can even be used fo...

Privacy & GDPR

Privacy Notice

We are Metcalfe Allen Ltd and our trading address is Unit 7 Kingsmill Industrial Estate, Saunders Way, Cullompton Devon EX15 1BS.

We are committed to safeguarding your privacy. This policy – together with the any other documents referred to on it – sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

Metcalfe Allen Ltd is a “Data Controller,” which means that we are responsible for deciding how we hold and use personal information about you. We are required – under data protection legislation – to notify you of the information contained in this privacy notice.

This notice applies to all customers, clients & suppliers of Metcalfe Allen.

What information do we collect?

Information collected & held by Metcalfe Allen Ltd can include some or all of the following:

Name, Address, eMail Address, Telephone Number, Mobile Phone Number.  
For customers with communicating alarm systems we may also hold additional data which can include Police Unique Reference Numbers, Keyholders Names, Addresses, eMail Addresses & Mobile Phone Numbers.
For CCTV customers we may hold IP Addresses.

Any information held is solely to enable us to comply with statutory obligations and to pursue our legitimate interests for the purposes set out in the section below.

How do we use your personal data?

We may use your personal data to:

•Comply with our statutory and regulatory obligations; 

•Deal with enquiries made by you relating to your installation.

If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Disclosing your personal data to others

We will not share your personal data with others, unless:

•we are under a duty to disclose or share your personal details to comply with any legal obligation or in order to enforce or apply our rules.

•our business enters a joint venture with – or is sold to or merged with – another business. We may then share your personal details with our new business partners or owners.

Where we store your personal data

We store all your personal details on a secure server, within the European Economic Area.

How long do we keep your personal data for?

We only keep your personal data for as long as is necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data – and whether we can achieve those purposes through other means – and the applicable legal requirements.

How secure is my data?

We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.

In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality. 

We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.

Your rights

Under certain circumstances, by law you have the right to:

• Request access to your personal information (commonly known as a “data subject access request”). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.

• Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.

• Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).

• Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.

• Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.

• Request the transfer of your personal information to another party.

If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please write to us at at Metcalfe Allen Ltd, Unit 7 Kingsmill Industrial Estate, Saunders Way, Cullompton Devon EX15 1BS or email us at

You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.

Your right to complain

If you have any problems with the way that we are handling your personal data, you should contact the Information Commissioner’s Officer (ICO).

The ICO can be contacted by telephone on 0303 123 113 – Monday to Friday, between 9am and 5pm – or by email at You can also visit the ICO’s website by following this link:

Changes to our privacy policy

We keep our privacy policy under regular review and any updates are posted on our site. This privacy policy was last updated on May 24th 2018.

Data Controller

The data controller responsible for your personal data is Metcalfe Allen Ltd (Company Number 04118266) Our data protection registration number is Z6843027.

If you have any questions about this privacy notice or how we handle your personal information, please contact Metcalfe Allen Ltd on 01884 38222.


  • Metcalfe Allen
    Unit 7 Saunders Way
    Devon EX15 1BS
  • Contact form
  • Email:
  • Tel: 01884 38222
  • Fax: 01884 38226